Salesforce.com Certified Administrator LiveLessons

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Salesforce.com Certified Administrator LiveLessons provides over 12 hours of live instruction to help you prepare for the Salesforce.com Certified Administrator exam. Hands-on video lessons detail the fundamentals necessary to perform every day tasks such as creating new fields, modifying reports, importing data, and managing users.

All topics within the exam are covered so you have a full resource for passing the exam and also performing the basic day-to-day tasks of a system administrator. Drawing on first-hand experience as a Salesforce implementer of over 400 projects and a former Salesforce.com administrator, Justin Davis provides a level of detail known only to experts who are hands-on in the system on a daily basis.


Description

Salesforce.com Certified Administrator LiveLessons contains 18 individual video lessons with over 12 hours of video training. The videos detail hands-on live instruction using Salesforce.com. Justin Davis walks you through each key objective for the Salesforce.com Certified Administrator exam while also providing real-world examples for using Salesforce.com so you can prepare for the test and learn how to administer within a Salesforce environment.


Major sections are as follows:

Part 1 - Basic Configuration of Salesforce.com

Lesson 1: Navigation
Lesson 2: System Information
Lesson 3: Managing Users
Lesson 4: Getting Help
Lesson 5: Records Management
Lesson 6: Products and Pricebooks

Part 2 - Intermediate Configuration of Salesforce.com

Lesson 7: Leads Management
Lesson 8: Quotes Management
Lesson 9: Outlook Integration
Lesson 10: Workflow and Approval Processes
Lesson 11: Managing Cases
Lesson 12: Communities
Lesson 13: AppExchange Apps
Lesson 14: Dashboards and Reports
Lesson 15: Collaboration
Lesson 16: Mobile Administration
Lesson 17: Security
Lesson 18. Data Management


About the Instructor

Justin Davis is the chief operations officer of MK Partners, a full-service Salesforce consulting and implementation firm in Los Angeles. Developing on the Salesforce platform for more than five years, he has overseen 400+ Salesforce implementations for corporate, non-profit, and government clients throughout the United States. Justin is the author of Teach Yourself VISUALLY Salesforce.com.


Skill Level

Beginning


What You Will Learn

Navigation
System Information
Managing Users
Getting Help
Records Management
Products and Pricebooks
Leads Management
Quotes Management
Outlook Integration
Workflow and Approval Processes
Managing Cases
Communities
AppExchange Apps
Dashboards and Reports
Collaboration
Mobile Administration
Security
Data Management


Who Should Take This Course

New Salesforce system administrators, and those interested in obtaining their administrator certification with salesforce.com


The Primary audience includes:

Individuals who have seen a Salesforce presentation or demonstration previously
People who use Salesforce at their place of business
Cloud enthusiasts interested in learning


Course Requirements

No prerequisite requirements to adequately learn from these videos, but a moderate understanding of use of Internet browsers such as Firefox, Chrome, or Internet Explorer will be helpful. Developers who spend most of their time writing code can also benefit from better understanding the Salesforce data model and declarative configuration options.