MB-230: Microsoft Dynamics 365 Customer Service Microsoft Official Practice Test

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  • Microsoft Official Practice Test
  • Detailed answers and references
  • Study and timed certification mode
  • Instant score report
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The MeasureUp MB-230 Microsoft Dynamics 365 Customer Service practice test is designed to help candidates prepare for and pass the Microsoft MB-230 exam. This exam measures your ability to accomplish the following technical tasks: perform configuration; manage cases and the knowledge base; manage queues, entitlements, and SLAs; and configure Forms Pro.

This test contains 132 questions and covers the following objectives:

  • Perform Configuration - 34
  • Manage cases and the knowledge base - 36
  • Manage queues, entitlements, and SLAs - 33
  • Configure Forms Pro - 29
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