Help - Guarantees
Price-Match guarantee
How do I request a price match from mindhub?When making a purchase, or during the return and exchange period after your purchase from mindhub, please communicate to us by email at [email protected] that you would like help with a Price Match request. Please provide proof of the lower price that is still in effect that you want mindhub to price match. Shipping/delivery charges will not be included in the price comparison. Only the person who was billed for the purchase can request a Price Match request, after a purchase from mindhub.
Does mindhub match the prices of Internet retailers?Yes. mindhub does match the prices of Internet-only retailers or the website prices of other retail competitors' stores.
How do I show "proof" of price?The best way to show proof of price is to provide the competitor's current ad, promotional landing page or link to a product in an online store. We may call the competitor to verify the lower price and availability of the item.
How does your price match policy cover an item scheduled for delivery from mindhub?If the price of an item drops at any time before its scheduled delivery date, we will refund 100% of the difference, including tax. To receive the lower price, you must email [email protected].
Does mindhub price match "free gift with purchase" offers?No. mindhub does not price match "free gift with purchase" orders.
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